Sales Rep

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Youngstown, OH

Job status
Full time
Job description
OVERVIEW

The outbound Sales Associate position is responsible for selling current or prospective customers per VXI and Client guidelines, as well as State regulations.

PRIMARY RESPONSIBILITIES/EXPECTATIONS

Making Outbound calls, providing product information, and upselling TV packages and special promotions to current customers.
Meet or exceed Outbound Key Performance Indicators and Guidelines in addition to VXI Policies and Procedures.
Maintain an acceptable level of performance week over week, month over month.

EDUCATION AND EXPERIENCE

High School Diploma/GED required
One-year telesales background (or equivalent sales background with incentive pay structure) preferred

KNOWLEDGE, SKILLS, AND ABILITIES

Ability and Desire to sell or learn to sell
Desire to earn top incentive pay-outs
Ability to understand product details at a consumer level
Knowledge of how internet speeds and bandwidth work
Understanding of streaming movies and/or TV shows on the internet.
Ability to quickly establish and build rapport
Active listening skills
Strong customer service skills
Ability to overcome objections
Ability to follow a call flow
Exceptional time management
Knowledge of computers and MS-Windows
Ability to navigate multiple screens/programs
Ability to multi-task
Ability to type 25 wpm
Professional comportment and demeanor
Outstanding verbal communication skills
Ability to follow direction/accept coaching
Ability to manage stress
Self-motivated and upbeat
Desire to work in a team environment achieving personal and team goals
Adaptable to swift program and shift changes
Able to work flexible hours, including weekends and evenings, as required
Goal-oriented. Must be able to articulate interests and goals, as well as life experiences relevant to hiring need
The ability to adapt to a fast-changing environment. Must provide life examples of success in this area
Must possess the ability to work as needed and scheduled
Must have the ability to perform job functions as required by program occupancy standards
Must have the ability to read and navigate the computer systems/applications


OTHER QUALIFICATIONS

Strong work ethic
Solid work history
Motivated by quality/integrity
Competitive nature (desire to excel)
Results-driven
Must be able to pass a background check, drug screen, and verification of US Employment Eligibility upon offer
Flexible with a schedule to accommodate working in a 24x7 multi-cultural, diverse environment operating across international time zones
19061